Privacy
Privacy policy
We keep this short and literal. This page describes what we do with the information you send through this website.
What we collect
When you send an enquiry through our contact form we receive the details you enter: your name, company, business email, telephone or WhatsApp number, country, the product and grade you are asking about, quantity, destination port, your message, and any files you attach.
Why we collect it
Only to answer your enquiry, prepare and discuss a quotation, and — if you place an order — to arrange the shipment and its documentation. We do not use it for anything else.
Who sees it
Our own staff handling your enquiry. The form is delivered through a third-party form and email service provider, who transmit and store the submission on our behalf. We do not sell, rent or publish your details, and we do not add you to a mailing list because you sent an enquiry.
Confidentiality
Specifications, drawings, photographs and commercial terms you send are treated as confidential. We are happy to sign a non-disclosure agreement — ask us and we will send one.
Removal
Ask us to delete your enquiry and the data associated with it, and we will do so, unless we are required to keep a record for accounting or customs purposes connected with an order you placed.
Questions about this policy
Send them through the contact page and we will answer directly.
Contact us →Ready to send your specification?
Product, grade, packing, quantity, destination port.